An attorney called me about one of his clients. Her brother was in a facility. When she visited, his condition appeared to have deteriorated. She thought her brother should be seen in the emergency room. Yet, neither the facility nor the hospital was willing to admit him. She needed guidance on how to advocate for him. Further questions revealed that her brother had recently been treated in hospital. I explained to the attorney that the hospital might have some misgivings because re-admits could affect their level of reimbursement. We were able to resolve the situation with a couple of telephone calls.
Sometimes consultations include other parties, other than the family or the senior. Senior Sidekicks realizes how important the right care at the right time makes in the senior’s quality of life. We work with you to help you advocate for proper care. Advocacy is all part of the Geriatric Process System (GPS). Just like the app on your phone, we can show you a pathway. Contact Senior Sidekicks.
An adult child contacted me about a bill from Medicare. Her mother had been in the hospital due to an emergency. She thought her mother was covered. The hospital sent her the bill showing Medicare wouldn’t cover it. Just because the doctor says you should be the hospital doesn’t mean Medicare will cover it.
Medicare has its own requirements. Based on the doctor’s order, the adult child placed her mother in a rehabilitation facility. She discovered; $18,000 later, that her Mother’s stay was also not covered. In order to qualify for rehab, her mother had to be formally admitted to the hospital and stay for three days.
Just because the doctor recommends something for your senior doesn’t mean it’s covered. Medicare has its rules. Consultations help you learn what questions to ask, and keep you out of trouble. Your phone has a GPS app to help you find your way. The (G)eriatric (P)rocess (S)ystem can be just as confusing, Contact Senior Sidekicks.
The senior lived many years in the same apartment building; then it was sold. The previous landlord had not given a formal lease after the first year. Thus, the senior had no current lease protection. The new landlord presented a lease at a much higher rate. He allowed new people to move into the building. Shortly thereafter the senior found bugs in the apartment. The newspaper ads were no help, and her income was too high to qualify for certain senior apartments. The new landlord wouldn’t let her stay until there was an opening at other senior facilities.
The senior consulted with me and described the situation. I asked a few questions. The answers revealed some options that had been considered. I recommended exploring new geographic areas for an apartment and contact local community resources. I recommended that she tell people about her extensive volunteer experience. The senior was pleased to realize this was not a dead end.
Consultations involve all manner of questions. Any question is worthy of a consultation. Sometimes issues can be resolved in less than an hour. More involved situations take more time. Still others require an assessment before making recommendations.
What people really want is a roadmap to an answer; not my answer. The answer the client and I find will be the one that suits them best. Your phone has a GPS app; why not get a GPS on your senior care situation? Contact Senior Sidekicks.
Do you know someone in this situation? Blogs by Sara Lieber of Senior Sidekicks regarding reasons for consultations regarding senior care and advo
Senior Citizens, Consulting, Advocacy, Elder Care